Privacy Policy

This Privacy Statement describes how your personal information is collected, used, and shared when you visit the website alcanside.com or make a purchase on the site.

Personal information we collect: When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, while you are viewing the site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

"Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org. "Log files" track actions that take place on the site and collect data, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files used to record information about how you view the site.

Additionally, we collect certain information from you when you make a purchase or attempt to make a purchase via the site, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Statement, we are referring to both Device Information and Order Information.

How we use your personal information: We use the Order Information we collect in general to process orders placed via the site (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
To screen our orders for potential risk or fraud; and

To provide you with information or advertising regarding our products or services, in line with the preferences you have shared with us.